Update, Spoke with Michael. He is wonderful and very apologetic! I do understand that with it being one of the busiest day. And ordering from a third party!!! DO NOT ORDER FROM A POSTMATES!!! He did everything to make things correct! I appreciate his customer service and had a great in person experience! This is were I will be ordering my flowers🌸 He truly cares about us customers! Thank you so much My daughter ordered me this planter for Mother’s Day. So disappointed! One plant is almost dead and the others are brown and looks kinda bad! My daughter is saying it looks nothing like what is should have been.